Do you have a knack for legal problem-solving and enjoy tackling challenges? Are you detail-oriented, well-organized, and eager to work at the intersection of law, operational procedures, and outstanding user experience? If so, this is the perfect opportunity for you! 

As a Junior Legal Assistant in Operations Department, you will play a key role in ensuring the legality, accuracy, and timeliness of our internal processes. Your work will be diverse and dynamic – from handling claims and insurance requests to drafting legal documents and collaborating with various parties. Your expertise will help us build efficient and reliable procedures! 

ABOUT EUROSENDER 

Eurosender is a 4PL platform developed by logistics professionals to simplify and accelerate operations, delivering greater efficiency and profitability. We empower businesses to expand their reach and take full control of their logistics processes.  

Our online platform is visited by over 1,000,000 customers from all around the world each month, and with our dedicated team, we are enhancing the logistics experience for more than 80,000 business users. We are proud members of the POST Luxembourg group, which allows us to expand our influence and innovations in the logistics industry. 

RESPONSIBILITIES WE WILL TRUST YOU WITH  

• Handling customer complaints. 
• Processing and resolving claims. ​
  
• Processing and resolving insurance claims. ​
  
• Processing and resolving complaints related to payment systems. ​
  
• Drafting legal documents. 
• Advising colleagues on contractual arrangements. 
• Communicating with customers via phone or email, including verifying the completeness of insurance payout applications. 
• Coordinating the insurance payout process between the customer, logistics partner, and insurance company. 
• Deciding on insurance payout applications.

SKILLS WE WOULD LIKE YOU TO BRING TO THE TEAM    

• University degree. ​
• Excellent communication and conflict-resolution skills. 
• Fluent English (additional languages are a plus). 
• Strong organizational skills, accuracy, and reliability. 

 WE OFFER YOU MORE THAN JUST A NEW JOB TITLE  

• Permanent employment with a 6-month probationary period. 
• Dynamic and international work environment.   
• Opportunities for professional and personal development.  
• Regular Friday meet-ups with colleagues over morning coffee and croissants.