At Eurosender we believe that communication is a way to build trust and drive real solutions. Do you believe the same?  

Join us and become part of an international team that strives not only to meet customer needs but to exceed them. 

ABOUT EUROSENDER

Every big idea starts with a challenge. At Eurosender, that challenge was clear: logistics was too complex, too fragmented, and too time-consuming. Our founders, experienced logistics professionals, set out to simplify a complex industry with one smart platform and countless possibilities.  

That vision became Eurosender, a 4PL platform designed to simplify and accelerate logistics. 

Today, over a million people from all over the world visit our platform every month. More than 80,000 business users already trust us to optimize their logistics, supported by a team that is passionate about turning challenges into solutions. 

As proud members of the POST Luxembourg group, we’re not just part of the logistics industry- we’re shaping its future, expanding innovation, and opening new possibilities for businesses everywhere.

RESPONSIBILITIES WE WILL TRUST YOU WITH 

• Being the first point of contact for providing top-tier customer service via phone, email and other channels.  
  
• Representing the company by proactively turning challenges into solutions.  
• Coordinating shipments and placing orders with logistics partners. 
• Guiding customers step-by-step through the shipping process to ensure a smooth experience.
• Using empathy and quick thinking to adapt to each customer’s unique situation.
• Partnering with drivers and logistics teams to make sure every shipment flows smoothly.
• Collaborating with the sales department and other teams.

SKILLS WE WOULD LIKE YOU TO BRING TO THE TEAM 

• A minimum level V. education. 
• Fluent knowledge of Portuguese and English. 
• Professional communication skills across different channels. 
• Passion for customer service.
• High attention to detail and eagerness to learn new software.  
• Driven to hit and exceed goals on a weekly, monthly, and quarterly basis. 

WE OFFER YOU MORE THAN JUST A NEW JOB TITLE 

• Permanent employment with a 6-month probationary period.  
• Enrollment in bonus system. 
• Opportunities for professional and personal development. 
• Regular Friday meet-ups with colleagues over morning coffee and croissants.  
• Exciting, dynamic, and international work environment.